Team Leader

Job No: WHS116
Location: Blacktown

 

The Company:


WHSmith is an historic British retailer focusing on news, books and convenience, and is a renowned, competitive leader in the travel market worldwide. Our Australian operations, under which 7 brands currently operate, are rapidly expanding and WHSmith is expected to continue this growth.

Fresh+ currently operate a large number of hospital cafés across NSW, QLD, and SA, providing food, beverages, and convenience retail to hospital staff and the general public. We are now looking for a talented and professional Team Leader for our Cafe in Blacktown Hospital.

 Role and Responsibilities:


  • Leading all operations - front and back of house
  • Be the team member in charge of the store in the absence of the Store Manager.
  • Open and / or close the store.
  • Supervise team members and delegate tasks where appropriate and necessary.
  • Train team members in store processes and procedures.
  • Serve all customers in a timely, efficient, and courteous manner.
  • Undertake adhoc banking duties
  • Actively work as part of the Fresh+ and Hospital team, demonstrating teamwork and a commitment to quality service and positive representation of the Fresh+ brand.
  • Strong attention to food safety compliance
  • Promoting a fun, and friendly yet professional workplace

Skills & Experience:


  • A passion for customer service and a personality to match!
  • Prior Hospitality knowledge
  • At least 3 years' supervisory experience in a cafe or restaurant operation
  • Knowledge of busy food outlet operations with a focus on sales and service
  • Excellent communication and interpersonal skills
  • Flexibility with work hours

Join our rapidly expanding team, and make your mark on the company's success! Please use the apply button making sure you include your CV and a covering letter clearly indicating your salary expectations.

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